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OUR MISSION

We believe that everyone deserves natural green surroundings. Science and experience proofs that fresh natural plants makes us happier! We wanted to create a product for the urban gardeners with limited space available. A Do-It-Yourself product for people who want to have their own natural green plant wall that is both affordable and easy to maintain.

That is why we have created PlantWallBox for everyone to enjoy!

PHILOSOPHY

We believe that we are our own creators and life is what you make out of it. We want that philosophy to reflect in our products by offering a shell that you can create your own unique masterpieces. Bringing life and nature to any space.

We believe that people have an inner need to feel connected to nature and surrounded by natural greenery.

There are several scientific studies backing up the multiple benefits of being surrounded by plants. And in these isolating times, I would say, that its more a necessity now more than ever.

GOAL & INTENTIONS

PlantWallBox is created with the intention of getting people in touch with nature again and getting people into their local garden centers and find that investing in natural greenery will pay you back multiple times more than any other home decor.

As natural greenery is becoming more of a luxury in the modern-day consumer living in an urban area, we believe that we have a solution that can be offered to almost any income-, age- and size-household as well as for interior designers for commercial areas. Whether you are a DIY urban-gardener or a professional interior designer PlantWallBox will fit you.

Guarantee & Quality

All products supplied come with a one-year guarantee.

The legal guarantee applies to all items that you buy from us. Legal guarantee means that a product functions or must function in the way consumers can reasonably expect from it.

We offer 30 days return customer satisfaction guarantee.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Contact us on our contact form or on plantwallbox@gmail.com to organise a return.

Refund Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

There are certain cases where refunds will not be granted:

Products that has been opened and with obvious signs of use will not be granted refunds.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.Any item that is returned more than 30 days after delivery

Need help?
Contact us at plantwallbox@gmail.com for questions related to refunds and returns.

Shipping & Delivery

Your order will be handled and shipped within 1-3 days.

Europe delivery time: 2-5 days.

United Kingdom delivery time: 5-7 days.

United States delivery time: 14-28 days.

By default, your full order will be shipped all at once to keep costs down and it’s more environmentally friendly.

Payment

You can pay for your order in different ways:

Credit card: VISA, MasterCard, American Express

PayPal

TWINT

Do you have a PlantWallBox coupon / discount code that you would like to use on your order? This code can be added during the payment process once you have selected your payment method. Please enter the code in the text bar provided.

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